FAQ - Help center

A: Browse our products, select your desired items, add them to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information.

A: We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Shop Pay for secure checkout.

A: Orders can be modified or cancelled within 1 hour of placement. Contact us immediately at [your-email] for assistance.

A: Standard shipping takes 3-7 business days. Express shipping (1-3 days) is available at checkout.

A: Yes, we ship worldwide depending on the locations. International shipping takes 7-14 business days, depending on location.

A: Shipping costs are calculated at flat rate of 14.99 GBP for shippment to all countries of European Countires. Orders over and above 50.00 GBP would, however, attract free shipping to European Countries.

 Customers can view the shipping costs at the checkout before completing their purchase.

Q: What is your return policy? A: We offer 15-day returns on unworn, unused items in original packaging. Return shipping is free for defective items.

Q: How do I return an item? A: Contact us for a return authorisation through email (support@adistore.co.uk). We'll provide a prepaid return label and instructions.

Q: Are your products authentic? A: Yes, all products are 100% authentic and sourced directly from authorised suppliers.

Q: Do you offer warranties? A: Products come with manufacturer warranties. 

Q: How can I contact customer service? A: Email us at support@adistore.co.uk or use our contact form. We respond within 48 hours.

Q: What are your business hours? A: You can order online 24/7.   Support available via email.